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Product Designer

/in /by

About the Role: Join a pioneering Australian-owned software engineering company with a global footprint, specializing in cutting-edge big data products that analyze human interactions in physical spaces. As a Product Designer, you will work closely with our engineering and product teams to design intuitive, user-friendly interfaces and experiences that will shape our product roadmap and impact users worldwide.

Responsibilities:
• Create intuitive and visually appealing user interfaces for Client’s suite of applications that enhances user experience and engagement.
• Lead user research initiatives, including interviews, surveys, and usability testing, to gather insights and understand user needs and pain points.
• Create interactive prototypes and wireframes to effectively communicate design concepts and facilitate user testing and feedback.
• Work closely with product managers, developers, and other stakeholders to align design efforts with business goals and technical feasibility.
• Analyse user feedback and data analytics to refine designs, ensuring continuous improvement of the Client’s Platform based on user needs and behaviors.
• Develop and maintain a cohesive design system that ensures consistency across all product interfaces and enhances the overall user experience.
• Keep abreast of the latest design trends, tools, and technologies in the SaaS / Analytics industry to inform design practices and innovations.
• Ensure all designs meet accessibility standards and best practices, making Client’s products usable for all users, including those with disabilities.
• Effectively communicate design ideas and concepts to stakeholders through presentations and design reviews, incorporating feedback into the design process.
• Collaborate in the development of Client’s product strategies, providing design insights that align with business objectives and user needs.
• Track and analyze key performance indicators (KPIs) related to user experience and interface effectiveness, using insights to drive design decisions.

Requirements:
• Minimum of 4+ years of experience in web application design (SaaS & data products highly valued), with a strong portfolio demonstrating intuitive, user-friendly interfaces.
• Understanding of SaaS business models and how design decisions impact key metrics such as user acquisition, retention, and revenue.
• Experience in creating clean, minimalistic interfaces that prioritize essential features and reduce user cognitive load.
• Proficiency in conducting user research, creating user personas, and analyzing user behavior to inform design decisions.
• Experience with prototyping tools and methodologies, as well as the ability to conduct user testing for iterative design improvements.
• Ability to make design decisions based on analytics and user feedback, ensuring an evidence-based approach to product development.
• Proven ability to work effectively with cross-functional teams, including developers, product managers, and stakeholders.
• Demonstrated ability to create flexible, scalable designs that can accommodate future changes and growth.
• Practical experience using SaaS products, providing insights into industry best practices