Why Us

There’s a better way to grow.

Our boardrooms and offices are evolving into virtual, dynamic spaces in this brave new era. The way we work is being revolutionised by technology such as artificial intelligence (AI).

These new frontiers present enormous opportunity for major firms eager to maintain agility, start-ups seeking an advantage, and several enterprises in between.

Furthermore, even though global sourcing is growing in popularity, there are many opportunities for those who are unprepared to stumble, just like in any ambitious endeavour. For this reason, you need the appropriate team behind you when you’re ready to tap into the greatest talent South-east Asia has to offer.

A family-run business, Flat Planet was founded in 2010 and is run by Australian directors who reside permanently in South-east Asia. Our passion is to connect diverse talent with businesses of all sizes and shapes, utilising this emerging region’s potential while striking a balance between quality and economy to create true value.

Knowledge Process Outsourcing (KPO) at Flat Planet

Business Process Outsourcing (BPO) was once only associated with call centres and entry-level support tasks. The phrase today refers to Knowledge Process Outsourcing (KPO), which reflects the industry’s move towards services that call for highly qualified experts. In line with the contemporary definition of business process outsourcing (BPO) as a supplier of specialised, knowledge-based services, we embrace this shift by concentrating on recruiting professionals who can boost productivity and offer instant value to our clients.

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Why Southeast Asia?

Connect with the people in the world’s fastest-growing economic region. The pandemic has proven the effectiveness of remote workers. With more than 400 employees, we operate locations across South-east Asia and serve clients globally.

Philipines – The country’s workforce, being well educated and speaking fluent English, are major contributors to the expansion of the outsourcing and service sectors in the Philippines. 120 million people live there, supporting infrastructure for round-the-clock operations.
Vietnam – The country’s dynamic workforce has driven its rapid development, especially in the manufacturing, technology, and tourist sectors, solidifying its position as a worldwide economic leader.
Malaysia – With a workforce that is both varied and talented, a government that is supportive, and a wealth of financial services experience, Malaysia has become one of the region’s most important commercial and investment hubs.

Pathways to a better future – for you and your employees

It’s not difficult to succeed if you know how. Here’s how Flat Planet’s creative, secure, easy-to-use, and sustainable operations give you the advantage:

Work smarter

Strike a balance between value and quality (not all providers are made equal).
Increase efficiencies by multiplying your personnel.
Permit exponential growth.
Gain a financial edge by using high-value labour; we can help our clients save up to 50% on labour costs.
Make use of our AI-enabled and state-of-the-art technological platforms to enhance operational efficiency.

Keep it simple

Experience seamless integration as our people become an extension of your team.
Work during mirrored working hours in time zones that are compatible.
Your choice of select services or full wrap-around support.
Consider all costs and agreements in full transparency.
Get effective project management and communication.

Stay safe

Reduce risk by using crucial local insights and cultural awareness, as well as local law navigation and compliance.
By spreading out your workers regionally, you can enhance business continuity. Additionally, employees can work from home or the office thanks to our hybrid setup, minimising the likelihood of service interruptions.
Ensure your infrastructure is dependable and data is secure—we offer IT hardware and connectivity.
Hand off the training and onboarding process, we’ll make sure it adheres to your brand’s values and requirements.
Trust the quality. Every job is quality controlled – our candidates and repeat customers attest to our track record of success.

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Sustainable and ethical practice

You can sleep well knowing that your company creates ethical alliances rather than simple transactions.
Take advantage of our powerful relationships and see how Flat Planet paths may help SEA communities and enterprises alike. We have over ten years of experience fostering loyalty, especially during the global pandemic when our owners kept our offices open despite general unpredictability, giving our clients and employees much-needed stability.
Reinvest in local communities. By selecting Flat Planet, you are supporting the communities in which we work and participating in our yearly tree-planting programs.
Invest in talent with the knowledge that you are providing outstanding opportunities for career advancement, CPD, and pay above market rate to the top employees in SEA. A retention package that includes income protection and life insurance is provided to our staff.
You can be sure that employees are safeguarded by our Modern Slavery Statement and enjoy secure and attractive working circumstances, such as paid time off, health insurance, and immunisation programmes. We take care of our people, offering free rice and frequent lunches. Flat Planet extends an invitation to our esteemed clients to tour any of our offshore facilities, get to know our amazing staff, and observe the impact an expanding enterprise has on a growing community. You share our pride in our employees and the environment in which we work.